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FRONT RANGE REGISTERED AGENT LLC

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TERMS OF SERVICE

Updated: April 2024

These Terms of Service (“Terms”) govern your access to and use of the services, products, software, and websites (“Services”) provided by Front Range Registered Agent LLC (“FRRA”) and its affiliates (“FRRA”, “company”, “we”, “us”, “our”). By utilizing our Services and websites, you consent to abide by these Terms and our Privacy Policy. If you disagree with any of the provisions in these Terms or our Privacy Policy, you should refrain from using our Services and this website.

Our Agreement is with You

These Terms are binding on you (the individual), any entities you engage us to serve, and any third parties you authorize to represent you. You are personally accountable for fulfilling the obligations, duties, and expectations outlined in our Terms. Moreover, it is your duty to inform any third parties you authorize to represent you about the obligations, duties, and expectations stipulated in our Terms.

 Business Filings and Registered Agent Service

1. Service Providers. We collaborate with third-party providers to deliver certain registered agent services. You recognize and accept that these providers may support us in offering you registered agent services.

2. Electronic Records and Signatures. We may be required to file documents for you, and by doing so, you authorize us to use your electronic or physical signature to file these documents on your behalf.

3. Acceptance of Service of Process & Legal Documents. You give us permission to accept service of process, significant communications, and all types of legal documents (“Legal Documents”) on your behalf, and to upload them to your online account that we maintain for you. You authorize us to accept up to 15 Legal Documents annually on your behalf. We reserve the right to impose a fee for any Legal Documents received beyond this annual limit of 15, and you agree to this potential charge. You acknowledge that we may change this fee at our sole discretion. Furthermore, you consent to our opening, scanning, uploading, and transmitting these Legal Documents to your account as part of our services. Our registered agent services are specifically for receiving service of process and handling Legal Documents, not for regular mail or other items, which are not included in our services. Therefore, we are not liable for the loss of mail or other items that do not qualify as Legal Documents, either to you or to any third party.

4. Ordinary Documents. Not all documents hold the same importance. Documents received at our addresses on behalf of your company, which are neither communications from the Secretary of State concerning your company’s registration nor documents pertaining to legal service of process, are classified by us as “Ordinary Documents.” Depending on the services you have acquired from us, there may be a cap on the number of Ordinary Documents our office will accept on behalf of your company before extra fees are applied.

Furthermore, you may incur charges for any requests to forward physical documents beyond the limits of your purchased services. You agree to pay the fees we apply to your account for any Ordinary Documents received on behalf of your company that exceed your service limit. This includes fees associated with forwarding physical documents.

Although we aim to process your Ordinary Documents promptly, you acknowledge that we are not responsible for any missed deadlines, time constraints, or other time-sensitive issues related to the Ordinary Documents we receive, whether they fall within your purchased service limit or not.

5. Document Destruction. We do not indefinitely keep the original copies of documents that arrive at our offices. It is anticipated that clients and their beneficiaries will act responsibly and swiftly to prevent the delivery of essential documents to our locations. Should such documents or other mailings reach our offices, it is expected that clients and their beneficiaries will promptly request that the original documents or mailings be forwarded to the client. Unless specified otherwise in a written agreement, all such forwarding requests will be borne by the client. All documents and mailings are destroyed thirty (30) days after being digitally scanned.

6. Package Receipt. While we are pleased to act as your registered agent and handle the receipt of service of process and legal documents on your behalf, we are not equipped to accept packages for you. Packages that arrive at our office will either be refused at delivery or sent back to their origin if immediate refusal is not feasible. If neither refusal nor return is possible, you will be notified that the package is in our possession. By utilizing our services, you agree that we do not serve as a bailee or warehouse and have no duty of care concerning the storage and/or forwarding of packages. Should you wish to have the package forwarded to your account’s associated address, you will be responsible for all related shipping costs and insurance for the package. We will retain packages for only 14 days from the date of receipt and notification before disposing of them appropriately.

7. Document Storage Policy. Uploading documents to your client portal is an optional benefit provided with your online account. To access this feature, you must create an online account with us. We grant you permission to use this feature as long as you adhere to our Terms, including our Privacy Policy and any other applicable supplements specific to our services.

You are not required to use this document storage feature. However, if you decide to use it, you must not upload or store any material that you do not have the rights to, or any content that is illegal, hazardous, harmful, or illicit. We reserve the right to review your conduct and content for compliance with these Terms. Should we determine, at our sole discretion, that your actions violate these Terms while using our services, we may terminate all services associated with your account. It is your responsibility to ensure that you comply with these Terms.

8. Intellectual Property License Agreement. By opting to utilize this document storage feature, you consent to grant us a global, non-exclusive, royalty-free license to utilize your content, which encompasses any intellectual property you store on our systems. This is to facilitate the provision of services and features to you, enhance our operations and your experience, and foster the development of new technologies and services. It’s important to note that while you retain ownership of your intellectual property, any advancements we make to our operations through the use of your intellectual property as outlined below remain our property.

This license permits us to host, reproduce, distribute, communicate, and use your content as necessary to provide the service to you—such as storing your content on our systems and ensuring it is accessible to both you and us, regardless of your location. You also agree that we can sub-license these rights to our representatives, subsidiaries, partners, affiliates, contractors, and other third parties essential for delivering these services.

The duration of this license extends until you actively delete or remove the content from your online account. Following confirmation that the content has been deleted from our systems, our license to the content will terminate, except where we determine that there is a lawful reason to retain the content (for example, litigation, disaster recovery, etc.).

9. Accuracy and Timeliness of Information. Due to various federal and state regulations, it is essential that we have accurate information for the filings we conduct on your behalf. We do not sell your information, and we ensure that all information not required for public documents remains confidential. You acknowledge that you are solely responsible for the accuracy, quality, integrity, legality, reliability, and suitability of your information. You also understand that the correctness of the filings we make for you is contingent upon the information you provide, and you agree to inform us immediately if any of your information changes. Failure to keep your information accurate and current constitutes a significant violation of our Terms and may lead to the immediate termination of our Services.

10. Termination of Services, Overview. When any Service with us is canceled or terminated, you acknowledge and agree to the following:

Upon termination, we are absolved of any liability or obligation previously held, including any obligation to notify you of lawsuits or to manage any correspondence we might still receive, regardless of whether our office address remains on any corporate filings or if we are still listed as the registered agent.

Upon termination, we reserve the right to remove our contact details and address from records, which could lead to your company defaulting, or losing licenses, standing, or authorization to operate by various regulatory bodies.

You are required to settle all outstanding invoices.

You are liable for any regular, non-discounted, and à la carte fees that may arise due to the unbundling of services upon the termination of any Service(s).

You are responsible for any invoices issued or fees accrued following the expiration of any free trial period of any Service(s).

Any individual with access to your account is presumed to have the proper authority to cancel Services.

The termination’s effects are binding on the company(s) involved.

Upon termination, you relinquish any rights or claims to statutory damages or tort claims.

You agree NOT to file a “change of address” request with the United States Postal Service (USPS).

11. Termination of Registered Agent Services.

  • Termination by Us: We reserve the right to terminate your registered agent service at any time for reasons including, but not limited to: i) inaccurate, incomplete, or outdated information in your account; ii) our inability to contact you after reasonable attempts; iii) non-payment for services; or iv) suspected illegal activities.
  • Termination by You: You can terminate your service at any time by accessing your account and canceling through your client portal. Should we receive any documents for you post-cancellation, you have the options to re-register for our services, settle all previous service charges, or pay a per-document fee to access each document.
  • Handling of Legal Documents After Service Termination: If we continue to receive legal documents for you after we are no longer your registered agent, we will notify you via the last email address on file. To access these documents, you must either renew your service, pay past due fees, or pay a per-document fee. Upon taking one of these actions, we will make the document available for you to view.
  • Waiver and Indemnity: By terminating your service, you waive any claims related to the forwarding or remailing of documents received thereafter. You agree to hold us and our affiliates harmless from any claims resulting from delays or failures to receive legal documents once your service is terminated.
  • No Refunds: All purchases are final and non-refundable after 90 days. No refunds will be issued for transactions older than 90 days unless agreed upon in writing or as required by law. Refunds or credits issued are at our discretion and do not imply obligations to offer similar future refunds. This refund policy does not override your statutory rights.

Corporate Transparency Act

  1. Company Applicant: We do not qualify as “Company Applicants” as defined by 31 CFR 1010.380(e), unless we are the party causing the articles of formation to be filed with the Secertary of State. In the event we are the ones directly filing the articles with the state, you will be provided with the necessary company applicant FINCEN id to use on your BOI report filing.
  • Beneficial Ownership Information Privacy Policy: Under the Corporate Transparency Act, it is required to submit not only the names and addresses of all beneficial owners but also a photographic ID such as a passport, state driver’s license, or state-issued identification for each beneficial owner to FinCEN. Any documents and images you provide for your entity’s BOI report will be encrypted while stored and protected during transmission.

Acceptable Use of Website and Services

  1. When utilizing our websites and Services, you are prohibited from allowing any third party to, either directly or indirectly:
  2. Access or monitor any content or information on our systems with any manual process or automated means such as robots, spiders, crawlers, scrapers, etc.
  3. Violate any restrictions set by robot exclusion headers on any Service, or circumvent, bypass, or work around any technical limitations of the Services, use tools to activate disabled features, or reverse engineer the Services, except to the extent that such restrictions are prohibited by law.
  4. Undertake actions that would disrupt the proper functioning of the Services or restrict access to the Services by our other users.
  5. Duplicate, change, modify, create derivative works from, display publicly, republish, upload, post, transmit, resell, or distribute any materials, information, or services obtained from us.
  6. Access or enable access to any account, information, or content that you are not authorized to use.
  7. Use any Service in a way that breaches any applicable laws, rules, regulations, or rights of individuals.
  8. Upload any content to our systems that violates any laws, rules, regulations, or rights of individuals.
  9. Transfer any rights provided to you under these Terms.
  10. Use the Services in any way not explicitly permitted by these Terms.
  11. In the process of providing Services and any operational improvements, we may interact with information related to your account, including any data or materials you provide.
  12. Should we have reasonable grounds to suspect that your account is being used for unauthorized, illegal, or criminal activities, you expressly authorize us to share information regarding you and your account with law enforcement authorities.

Address Usage

Your use of our address is strictly limited to the services you purchase from us. For instance, if you only purchase registered agent services, our address can only be used to inform individuals and organizations about where to serve legal notices or process documents. If you purchase additional services, the details on how you can use our address will be specified in further written communications, which are considered part of these Terms by reference.

Termination of Services Other Than Registered Agent Services

1. Termination by Us: We reserve the right to terminate any Service at our discretion. Reasons for termination may include, but are not limited to: 1) your failure to maintain accurate, complete, and updated information in your account; 2) our inability to contact you after reasonable attempts; 3) non-payment for the Services; 4) suspicion of illegal activities; and 5) any other legitimate reason.

  • Termination by You: You have the option to terminate any Service at any time. To do so for services other than Registered Agent Services, simply log into your account and cancel the desired Service through your client portal.

How to Terminate or Cancel a Service

To discontinue a service and stop receiving invoices, you must log in and personally request the cancellation of the service via the customer portal or submit a written request by cancellation, which can be sent to info@frontrangera.com.

You can request cancellation at any time without any fees. However, upon canceling, you must settle any outstanding balances owed for the services, unless stated differently in this agreement.

Auto-Pay Enrollment

Many of our services include an automatic payment option, which you can opt out of at any time through your client account. Customers who choose not to use auto-pay will receive invoices for their payments. If you utilize the auto-payment option, you must provide valid, up-to-date credit card details, and you authorize us to charge this credit card for all purchased services and any additional fees incurred.

Details on Auto-Pay Options:

1. Auto-payments will be made using the credit or debit card associated with either the business entity or individual account.

2. To avoid charges for the upcoming month or year, depending on whether the service is billed monthly or annually, auto-pay services must be canceled at least one day before the next scheduled charge date. Cancellations must be processed through your online account.

3. Annual auto-payments that fail will be converted into an unpaid invoice within your online account and will be subject to the terms, fees, and procedures specified.

4. Any failure of monthly auto-pay charges will lead to the termination of all associated services and features if not resolved within 10 days.

Declined Payments and Collections:

As a functioning business, our goal is to collect dues responsibly. We commit to treating each client with the respect they deserve. This section explains how we manage declined payments and collections, and what you, as our client, agree to.

For clients enrolled in autopay services, we will attempt to charge the payment methods stored in your online account. If these methods fail or if no valid payment method is available, we may suspend your services. We require payment to either reinstate or cancel your services. Although we find the process of collections distasteful, we reserve the right to pursue legal action or employ collection agencies if necessary.

Here is a more detailed explanation:

In cases of non-payment, you agree to settle all due amounts on demand to either resume or cancel your services. You authorize us to charge any outstanding fees and penalties resulting from non-payment. Following such incidents, you will not be eligible for monthly billing or installment payments until your account is current. Non-payment may lead to service interruptions, including but not limited to, access to locked documents, non-filing of compliance documents, and halted processing of orders.

You are responsible for all costs related to third-party collection efforts. You also bear responsibility for any fees charged by your credit card issuer, bank, or financial institution, including but not limited to fees for membership, overdrafts, insufficient funds, and exceeding credit limits. By not notifying us of billing issues or discrepancies, you waive your right to dispute these discrepancies. We reserve the right to modify the price, content, or nature of our services at any time. Changes will be communicated through email, notices upon login, or by posting on our website.

SMS/Text Messaging

By providing your mobile phone number and opting in, you consent to receive Short Message Service (SMS)/text messages from us. These messages may include service-related updates, alerts, and information (e.g., order updates, account notifications, etc.), as well as promotions, specials, and other marketing offers (e.g., cart reminders) delivered through your wireless provider to the mobile number you provided, regardless of whether your number is on any state or federal Do Not Call list. Messages may be sent using an automatic telephone dialing system or other technology.

The frequency of messages varies, but you will not receive more than one message per day. Standard messaging and data rates may apply from your wireless provider, and you are responsible for any charges related to text messaging incurred with your wireless provider.

Participation in this SMS/text messaging service is entirely voluntary, and you can opt out at any time by sending a request through our website or by emailing our support team.

You also agree, to the extent allowed by law, that we are not liable for any failures, delays, or incorrect delivery of any information sent via SMS/text, nor for any errors in the information received, or any actions you may or may not take based on the information provided through SMS/text messaging.

Intellectual Property Rights & Ownership

We retain all rights, title, and interest in the Intellectual Property Rights related to our Services and websites. These Terms do not confer any rights to you regarding our Intellectual Property Rights. “Intellectual Property Rights,” as used in these Terms, encompass all current and future rights under any jurisdiction, including patents, copyrights, mask work rights, moral rights, rights of publicity, trademarks, trade dress, service mark rights, goodwill, trade secrets, and all potential applications, registrations, renewals, and extensions of these rights.

Should you provide feedback or suggestions regarding our Services (“Ideas”), by doing so, you acknowledge that your submissions are voluntary, unsolicited, and without any restrictions. You also agree that we are not obliged to keep such Ideas confidential or to compensate you for their use. We may use these Ideas freely, disclose them to others, or publish them without any obligation to you.

Disclaimer of Warranties & Limitation of Liability

DISCLAIMER OF WARRANTIES. TO THE FULLEST EXTENT ALLOWED BY LAW, YOUR USE OF THIS SITE AND OUR SERVICES ARE PROVIDED “AS-IS” WITH NO REPRESENTATIONS OR WARRANTIES, EITHER EXPRESS OR IMPLIED INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

WE DO NOT WARRANT OR GUARANTEE THAT THE SERVICES ARE ACCURATE, RELIABLE OR CORRECT; THAT THE SERVICES WILL MEET YOUR REQUIREMENTS; THAT THE SERVICES WILL BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION, UNINTERRUPTED, ERROR-FREE, WITHOUT DEFECT OR SECURE; THAT ANY DEFECTS OR ERRORS WILL BE CORRECTED, OR THAT THE SERVICES ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

LIMITATION OF LIABILITY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT WE WILL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, SPECIAL, INCIDENTAL, EXEMPLARY OR PUNITIVE DAMAGES REGARDLESS OF THE LEGAL THEORY, OR WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

UNDER NO CIRCUMSTANCES WILL WE BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICES OR YOUR ACCOUNT, OR THE INFORMATION CONTAINED THEREIN.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO YOUR USE OF THIS WEBSITE AND OUR SERVICES SHALL IN NO EVENT EXCEED THE AMOUNT YOU PAID TO US FOR SERVICES DURING THE TWELVE-MONTH PERIOD PRECEDING THE DATE OF YOUR CLAIM.

We’re Not Lawyers, Accountants, or Fiduciaries

We offer information and serve as a fulfillment service provider. We are not a law firm or attorneys and do not offer legal advice. Since we are not attorneys, there is no attorney-client relationship between us, and none of our communications are protected as attorney-client communications. Utilizing our services as a fulfillment service provider will NOT establish any fiduciary duty or obligations, whether implied or express, by any agent, affiliate, or employee of the company.

Indemnification

You agree to defend, indemnify, and hold us harmless from and against any and all claims, actions, liabilities, judgments, penalties, losses, costs, damages, and expenses (including attorneys’ fees and all related costs and expenses for litigation and/or arbitration) suffered or incurred by us, including, without limitation, any claim arising from:

– Any actual or alleged breach of your obligations under these Terms or the terms contained in our Privacy Policy.

– Your wrongful or improper use of the Services.

– Your violation of any third-party right, including, without limitation, any right of privacy, publicity rights, or Intellectual Property Rights.

– Your violation of any law, rule, or regulation of the United States or any other country.

– Any other party’s access and/or use of the Services with your unique name, password, or other security code.

– Any copyright infringement claims that may arise from us scanning Legal Documents or other mail on your behalf.

– The failure of any third party, including but not limited to the United States Postal Service or any commercial delivery or courier service, to provide delivery or courier services accurately and on time.

– Any loss, damage, or destruction of your Legal Documents by any cause whatsoever.

– Our being named as a defendant in an action based on our status as your registered agent.

– Any claims or actions brought against us relating to your failure to maintain updated information on any of our websites.

Because of diverse state requirements and statutes, it’s essential for you to furnish us with precise details regarding the Service(s) we conduct on your behalf. By agreeing, you acknowledge that you bear sole responsibility for the accuracy, quality, integrity, legality, reliability, and appropriateness of your information. You also commit to informing us promptly of any changes to your information, recognizing that the accuracy of filings we undertake on your behalf hinges on the information you provide. Given that your company may face legal proceedings in any county/state where it’s registered or operates, ensuring the accuracy and timeliness of your information is paramount. Rest assured, we do not trade your information, and any non-essential data for public documents remains confidential.

Limitations on Initiating Disputes

You acknowledge that any action or proceeding regarding a dispute must be initiated within one year of when the alleged cause of action arises.

Dispute Resolution Terms:

Initiating Disputes: There’s a one-year time limit to start any dispute. You accept that any action or proceeding regarding a dispute must begin within one year of when the alleged cause of action arises.

Resolution Process: We strive to offer exceptional customer service to all our clients. If you’re dissatisfied with any aspect of our service, please reach out to us via email at info@frontrangera.com or by calling us at 307-509-9900. We’re committed to swiftly resolving any issues to your satisfaction.

Arbitration Clause: In the rare instance where we’re unable to resolve your complaint to your liking, both parties agree to settle disputes through binding arbitration under the guidance of JAMS Alternative Dispute Resolution (“JAMS”). JAMS will oversee the arbitration process according to its Comprehensive Arbitration Rules. If the total amount of claims and counterclaims is less than Two Hundred and Fifty Thousand Dollars ($250,000.00), the JAMS Streamlined Arbitration Rules and Procedures will apply. You consent that any arbitration proceedings under these Terms will be conducted on an individual basis, prohibiting claims as a plaintiff or class member in any class, consolidated, or representative action. Furthermore, class arbitrations, class actions, and consolidation with other arbitrations are not permitted. All disputes and claims between parties will be adjudicated by a single arbitrator.

Assignment

You may assign your rights and obligations under these Terms provided we receive prior written notice of, and approve of, such assignment. We will not unreasonably withhold our approval. We may assign our rights or obligations to any successor in interest of any business associated with the Services.

Modification

We reserve the right to update these Terms periodically, with the latest version always available on our website. Your continued use or access of the Service following any revisions constitutes your acceptance of the updated Terms.

Agreement In Its Entirety

These Terms, along with our Privacy Policy, represent the complete agreement governing our Services and websites between you and us. They override and substitute any previous or concurrent agreements, as well as any other applicable terms and conditions. Furthermore, these Terms do not confer any rights to third-party beneficiaries.

Waiver, Severability, and Assignment

If we fail to enforce any provision of these Terms, it does not mean we waive our right to enforce it later. In case a provision of these Terms is deemed unenforceable, the other provisions will still apply. You can transfer your rights and obligations under these Terms after obtaining our prior written approval, which we won’t unreasonably withhold. We reserve the right to assign our rights or obligations to any successor in interest of any business associated with the Services.

Force Majeure

We will not be deemed to breach or default on these Terms, nor will we be held liable for any cessation, interruption, or delay in our Services’ performance due to circumstances beyond our reasonable control. Such circumstances include but are not limited to earthquakes, floods, fires, storms, lightning, droughts, landslides, hurricanes, cyclones, typhoons, tornadoes, natural disasters, acts of God or of the public enemy, epidemics, famines, plagues, actions by courts or public authorities, changes in law, explosions, wars, terrorism, armed conflicts, labor strikes, lockouts, boycotts, or any similar events, whether anticipated or not (referred to as a “Force Majeure Event”). If a Force Majeure Event persists for more than sixty days in total, we reserve the right to immediately terminate our Services without incurring any liability as a result of such termination.

How to Contact Us

Phone: (307) 509-9900

Email: info@frontrangera.com